Your questions about Tailor Tech
General
Made-to-measure (MTM) tailors who rely on one or more manufacturers to make their garments.
Manufacturers who work with one or more tailors, as well as those who produce made-to-measure pieces themselves.
By email, at contact@tailortech.fr, or through the form on the Contact page.
Any made-to-measure item, starting with jackets, trousers and suit pieces.
This extends to accessories and any piece that can be personalised.
No, the Tailor Tech platform runs in a browser, on a computer or a tablet, with no software to install and no updates to run on your side.
Tailors
After a first call, we organise a one-hour presentation to better understand your needs.
If your manufacturer is not yet using Tailor Tech, we set up your styles and options. Your three free months then begin.
If needed, video calls complement this initial support.
With Tailor Tech, you can also manage your calendar and consult a client profile that brings together order history, measurements and alterations made.
The platform supports you in running your business as well as in configuring and tracking your orders.
Tailors get three months of subscription free of charge.
After this trial period, we offer monthly or annual subscriptions. The exact terms are set after a first call.
It all starts with a 30-minute call, followed by a presentation of the tool, before your three free months begin.
Setting up your styles and options may require a preparation period, but this is not deducted from your three free months.
It is not required. Your access to the platform is enough to generate the order documents for your manufacturers.
We can also set up automated sending by email!
During onboarding, our team will help you transfer your active clients and their measurements to the platform.
We will need your notebooks, Excel files or current documents to speed up the process.
The platform generates the order documents and details in the format your manufacturer requires (PDF, Excel or other).
If your manufacturer is also connected to our platform, they receive the order directly, with no action needed on your part.
Manufacturers
Manufacturers also get three free months.
After that, the subscription includes a monthly base fee, plus a fee per "seat", calculated according to the number of tailors who work with you.
It is not required. If a tailor you work with uses our platform, documents and information can be exchanged directly.
Otherwise, you can import your order documents, or we can set up an automatic import. These documents are then converted in Tailor Tech so that you can track them.
Our team prepares your manufacturer access from your documents and your catalogue.
You can then enter the documents sent by your tailors on the platform, or invite them to join Tailor Tech.
Data
In the European Union: with Amazon Web Services, in the Paris region.
The publisher, Tailor Tech Incorporation, is a French company based in Bastia.
We process the data on your behalf as a processor within the meaning of the GDPR and do not use it for any other purpose.
You remain the sole owner of your data.
Yes. At the end of any contractual relationship, you can request the return or deletion of your data.
Pricing
You can choose between a monthly or annual subscription, with no commitment beyond the period subscribed.
The three free months come with no commitment.
Ask us your question
Tailor or manufacturer, write to us: the team will reply to you directly.
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